Network Technologies Services

Direct Technology uses deep business and technology skills to help clients leverage next generation networks to achieve high performance and ensure reliability, scalability and security of their business assets.

Infrastructure Service:

Many companies find, whether IT is sourced in-house or otherwise, that alerting, monitoring and backup services continue to fall short of expectations. When files are needed, they may not be recoverable or take hours to get. When servers go down, end-users are telling the IT department, not the other way around. Additionally, the outsourced services have failed to deliver the value proposition. Offsite backup can cost thousands of dollars a month for large companies and offsite monitoring just as much. For these reasons and more, Direct Technology has developed a focused service, built solely around backup and monitoring services, utilizing Microsoft’s System Center and Microsoft Data Protection Manager

Consulting Services:

Before making major decisions on infrastructure systems, companies often look towards independent consultants to evaluate the decision paradigms of an IT department as well as auditing and analysis of the systems and processes used to guide the department in fulfilling the goals of the organization. This outsider view of the department helps ensure the environment is structured in a way as to support the overall departmental and organizational goals and is planned in a way as to ensure the environment can be supported by internal or external staff and partners. There is nothing worse than a fancy new system that lacks support due to insufficient training or mismatched skill sets.

More importantly, our auditors give an unbiased opinion on technologies, such as virtualization, cloud computing, hosting and storage. We help departments evaluate solutions and their costs, drawing upon our experiences in the field. We’ve helped a number of companies pin-point performance issues and prepare for consolidation into a virtual environment. Our auditors have worked in the past with clients such as :

• Sleep Train, Inc.
• Child Action, Inc.
• Placer County Office of Education
• California Department of Community Services
• AgraQuest, Inc.

Hosting:

Direct Technology has taken a unique approach to hosting. If you’ve looked around, you’ve probably noticed that most hosting platforms still have you picking out hardware for the datacenter. How much hardware do you need? Are you picking the right plan? Is it too much or too little? Can I expand? Is licensing included? Do I get a backup? Do I have firewall protection or high availability? There are a lot of questions surrounding hosting, but we believe we’ve been able to simplify with our virtual hosting platform. Using the latest tools from vendors such as Microsoft and VMware, we’re able to deliver a customized environment, tailored to your needs. We will actively assist you in determining the resources you need for the environment so you start with just what you need and know, that you can expand as you grow. We take a hands on approach to ensuring you get the most out of your hosting experience without paying for more than you need. We offer two simple plans, one of application servers and one for general servers. Each plan comes bundled with two weeks of onsite backup, firewall protection, antivirus, no additional licensing fees on Microsoft products and a virtual, high availability environment so you don’t have to worry about a hardware outage. We’re confident that with no hidden fees and our approach to hosting, you won’t find a better place to do business.

Managed Services:

Our managed service offering is built upon the solid foundation of our Infrastructure Services platform. If you’re downsizing or need additional eyes on monitoring your environment, our service desk agents are ready to help. Our managed services will take proactive steps to monitor and manage your environment, providing a mixture of onsite and remote service desk support, tailored to your needs and schedule. On a quarterly basis, we send out senior analysts to review trends in your environment and assist with budgetary and technology lifecycle planning. In short, we take a partnership role in helping your company get the most out of technology and ensure the environment is running smoothly so you don’t have to think about it.